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Frequently Asked Questions
Who is FlukeFortune
Incorporated on 6 August 2020, FlukeFortune is a UK-based reseller operating in the digital entertainment industry. Partnering with trusted suppliers via reliable B2B distribution channels, we sell retail product keys for video games, securely delivered via email.
Initially established in 2019, we made our very first sale on eBay. Since then, our team has built a combined 7 years' worth of selling experience, earning over 8,000 positive reviews and completing more than 30,000 sales.
Where and when will my product key arrive
Orders are typically completed within a few minutes. After your order has finished processing, an order complete email will be sent. This email will contain your product key. Check your spam folder!
What payment methods do you accept
We accept all major credit cards including PayPal and Crypto via USDC.
Are your product keys genuine
Yes. Unlike other digital platforms and marketplaces, we offer genuine, brand-new retail licenses sourced via reliable B2B distribution channels.
The following products are strictly prohibited:
- VPN activated keys
- Steam gifts
- Promotional keys
- Volume licensing keys
How to report a defective or non-functional product key
If you encounter an error message when attempting to activate a product key, please contact us. Your request will be handled by our friendly support team.