Customer Service
If you have any questions or need assistance with an existing order, please don't hesitate to contact us. Our UK-based customer service team is available to live chat from Monday to Friday (9am–5pm).
Frequently Asked Questions
Who is FlukeFortune
Incorporated on 6 August 2020, FlukeFortune is a UK-based reseller operating in the digital entertainment industry. Partnering with trusted suppliers via reliable B2B distribution channels, we sell retail product keys for video games, securely delivered via email.
Initially established in 2019, we made our very first sale on eBay. Since then, our team has built a combined 7 years' worth of selling experience, earning over 8,000 positive reviews and completing more than 30,000 sales.
Where and when will my product key arrive
Orders typically process within a few minutes. Once complete, we will email you your product key. If you don't see it, please check your spam folder!
What payment methods do you accept
We accept all major credit cards, as well as PayPal and crypto via Solana Pay.
Are your product keys genuine
Yes. Unlike other digital platforms andYes. Unlike other digital platforms and marketplaces, we offer genuine, brand-new retail licenses sourced via reliable B2B distribution channels.
The following products are strictly prohibited:
- VPN-activated keys
- Steam gifts
- Promotional keys
- Volume licensing keys
How to report a defective or non-functional product key
If you run into any trouble activating your product key, let us know! Our friendly support team is ready to help you quickly.